Survai

Employee engagement and eNPS

Track changes in employee experience on a regular basis

Complement your annual employee engagement survey with short pulse surveys. Compare eNPS, participation and department-level results across periods to see where to improve.

Request a demoBrowse employee experience templates
Department heatmap animation: cells for participation, satisfaction, eNPS, workload and manager support are colored for Sales, Operations, Information Technology, Human Resources and Finance; low values stand out in Operations and Finance. The Legal (4 responses) and Strategy (3 responses) rows are hidden because they have fewer than 5 responses. Sample data.

Screens are illustrative; data is sample data.

The challenge

Once-a-year surveys can miss changes during the year. Building a sense of trust, especially in small teams, and making use of open-ended comments both matter.

Metrics you can track

  • eNPS
  • Participation rate
  • Satisfaction by department
  • Manager support
  • Workload
  • Change over time

With Survai

  • Complement your annual engagement survey with short pulse surveys
  • Be clear with participants about privacy: an anonymous survey option, and hiding groups with fewer than 5 responses in reports and in the export and API output of anonymous surveys
  • Use the department heatmap to see which teams need support
  • See the themes in open-ended comments; use Ask AI to ask questions about your results in your own language
  • Track participation with reminders and a closing date

Details

Comments

See the key topics in open-ended comments

Open-ended responses are labeled by sentiment and theme; for example, you can see in which department the “workload” theme is concentrated.
  • Positive / neutral / negative
  • Up to 3 themes per response
  • Comments are analyzed after identifying information is removed
Sentiment and theme analysis animation (sample employee survey): open-ended comments arrive one by one, and AI gives each a positive, neutral or negative sentiment and theme tags such as Workload, Manager support, Communication and Career development; comments are grouped into theme clusters, and a bar shows the sentiment breakdown for each theme. Sample data.

Sample questions

Sample employee survey

eNPS, manager support, workload, development opportunities and an open-ended comment.

Questions are examples; you can adapt the templates to your organization.

  1. 1How likely are you to recommend your organization to a friend as a good place to work?0–10 · 0 = Not at all likely, 10 = Extremely likely
  2. 2I receive regular feedback from my manager that helps me do my job.5-point agreement scale · Strongly disagree – Strongly agree
  3. 3My workload is manageable within my working hours.5-point agreement scale · Strongly disagree – Strongly agree
  4. 4I have enough opportunities for development in our organization.5-point agreement scale · Strongly disagree – Strongly agree
  5. 5Which areas would you like us to prioritize to improve your work experience?Multi-select · up to two options: Workload and work distribution, Career and development opportunities, Manager support, Flexible working, Pay and benefits, Other
  6. 6Is there anything else you’d like to add?Open-ended · optional

Ready-made templates

Start with these templates

Each template comes with a welcome and a thank-you screen; preview the questions and adapt them to your organization to create your own survey.

  • Employee experience

    Employee engagement (eNPS)

    Measure engagement, satisfaction and eNPS, and ask low scorers why.

    9 questions BranchingMultiple choiceRating (1-5)
    Preview questions: Employee engagement (eNPS)
    1. Your department? · Multiple choice
    2. Overall, how satisfied are you working at our company? · Rating (1-5)
    3. What bothers you the most? · Multi-select
    4. Could you tell us a bit more? · Long text
    5. How likely are you to recommend our company to a friend as a good place to work? · NPS (0-10)
    6. What makes you happiest? · Long text
    7. What would we need to change to raise your score? · Long text
    8. How much do you agree with the following statements? · Matrix
    9. Would you like us to contact you? · Contact + KVKK

    The list shows the main questions; some questions are asked only depending on the answer.

    Create from template: Employee engagement (eNPS)
  • Employee experience

    Monthly employee pulse survey

    Track satisfaction, team communication and workload every month with five short questions.

    5 questionsRating (1-5)Multiple choice
    Preview questions: Monthly employee pulse survey
    1. How satisfied are you with your job this month? · Rating (1-5)
    2. How would you rate communication within your team? · Rating (1-5)
    3. How was your workload? · Multiple choice
    4. How likely are you to recommend your team to a friend as a good team to work with? · NPS (0-10)
    5. Anything you’d like to add? · Long text
    Create from template: Monthly employee pulse survey
  • Employee experience

    Hybrid and flexible work

    Learn how satisfied people are with the work model, how productive they are at home and why they come to the office.

    5 questionsMultiple choiceRating (1-5)
    Preview questions: Hybrid and flexible work
    1. How many days a week are you in the office? · Multiple choice
    2. Are you satisfied with the current work model? · Rating (1-5)
    3. How productive are you when working from home? · Rating (1-5)
    4. Your reasons for coming to the office · Multi-select
    5. How can we improve the model? · Long text
    Create from template: Hybrid and flexible work
  • Employee experience

    360° manager review

    Evaluate managers’ leadership behaviors through the eyes of their team members, peers and their own managers.

    6 questionsMultiple choiceMatrix
    Preview questions: 360° manager review
    1. Your relationship with the person you are reviewing · Multiple choice
    2. How often does this person show the following behaviors? · Matrix
    3. How would you rate their communication skills? · Rating (1-5)
    4. How would you rate their decision-making skills? · Rating (1-5)
    5. What are their strengths? · Long text
    6. Where could they improve? · Long text
    Create from template: 360° manager review
  • Employee experience

    Employee well-being and work-life balance

    Measure stress levels, work-life balance and the need for support programs.

    6 questions BranchingRating (1-5)Multi-select
    Preview questions: Employee well-being and work-life balance
    1. How would you describe your stress level over the past month? · Rating (1-5)
    2. Are you satisfied with your work-life balance? · Rating (1-5)
    3. Which support programs would you like to use? · Multi-select
    4. Have you ever felt burned out? · Yes / No
    5. How can we support you better? · Long text

    The list shows the main questions; some questions are asked only depending on the answer.

    Create from template: Employee well-being and work-life balance
  • Employee experience

    Exit interview

    Learn systematically why people leave, and see how they viewed their manager and whether they would return.

    8 questions BranchingMultiple choiceRating (1-5)
    Preview questions: Exit interview
    1. What is the main reason you’re leaving? · Multiple choice
    2. How would you rate your relationship with your manager? · Rating (1-5)
    3. How would you rate collaboration within your team? · Rating (1-5)
    4. Would you consider working with us again in the future? · Yes / No
    5. How likely are you to recommend our company to a friend as a good place to work? · NPS (0-10)
    6. What could have kept you from leaving? · Long text
    7. Anything you’d like to add? · Long text

    The list shows the main questions; some questions are asked only depending on the answer.

    Create from template: Exit interview

Other solutions

Let’s see together how Survai fits your organization

Tell us about your use case, and in a 30-minute call we’ll walk through the survey, reporting and deployment options that suit you.

  • A demo built around your scenarios
  • Hosting in the EU (Azure)
  • Tools that support KVKK processes
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