Pricing
Find the Survai plan that fits your team’s needs
We offer a tailored quote based on your survey volume, number of users and the features you need. You can compare what each plan covers below.
Plans
Starter
For a single team or a first survey program
Tailored quote
- All question types and Flow Builder
- 23 ready-made templates
- Link, QR, email invitations and website embedding
- eNPS, participation funnel and department analytics
- Monthly AI quota (set in your quote)
- Recommended plan
Enterprise
Organization-wide employee and customer experience programs
Tailored quote
- Everything in the Starter plan
- Send from your own domain, Microsoft 365 or Google
- Monthly AI quota based on organization-wide usage
- Webhooks and REST API
- Remove the “Made with Survai” badge
- Guided setup, training and priority support
Enterprise+ (On-premises)
For organizations that need to keep data on their own infrastructure
Tailored quote
- Everything in the Enterprise plan
- Deployment in your own data center or private cloud
- Integrations tailored to your organization
- Project-based setup and a contractual service level
We plan the scope and timeline of the on-premises deployment together with you.
Request a demo: Enterprise+ (On-premises) plan
What determines the price?
Four factors that shape your quote
We clarify these four factors together during the call and prepare your quote accordingly.
Number of users
Team members who create, analyze and manage surveys in the dashboard (participants are not counted).
Monthly response volume
The number of completed responses your organization expects to collect per month.
AI quota
The number of AI operations per organization per month. Survey drafting, question suggestions and Ask AI count as one operation per successful request; sentiment and theme analysis does not count toward the quota.
Deployment
Cloud (Azure, EU) or on-premises deployment on your own infrastructure; contract term.
Comparison
How the plans differ
| Feature | Starter | Enterprise | Enterprise+ (On-premises) |
|---|---|---|---|
| Survey design and distribution | |||
| Flow Builder, branching, 19 question types | Included | Included | Included |
| 23 ready-made templates | Included | Included | Included |
| Link, QR code, email invitations, reminders | Included | Included | Included |
| Website embedding (inline, popup, floating button, side panel) | Included | Included | Included |
| Analytics and privacy | |||
| eNPS, participation funnel, department heatmap | Included | Included | Included |
| Hiding groups with fewer than 5 responses in reports (also in exports and the API for anonymous surveys) | Included | Included | Included |
| PDF report, CSV / XLSX export | Included | Included | Included |
| KVKK tools (consent, export, erasure requests) | Included | Included | Included |
| AI | |||
| Sentiment and theme analysis (does not count toward the quota) | Included | Included | Depends on deployment |
| Survey drafting, question suggestions and Ask AI (monthly quota) | Set in your quote | Set in your quote | Depends on deployment |
| Branding and email | |||
| Organization logo, colors and themes | Included | Included | Included |
| Sending from your own domain (SPF, DKIM, DMARC) | Not included | Included | Included |
| Sending with a Microsoft 365 / Google account | Not included | Included | Included |
| Removing the “Made with Survai” badge | Not included | Included | Included |
| Team, security and integration | |||
| 5 roles and per-survey access | Included | Included | Included |
| Webhooks and REST API | Not included | Included | Included |
| Participant CSV import / export | Included | Included | Included |
| Deployment and support | |||
| Hosting | Azure, EU (Sweden) | Azure, EU (Sweden) | Your own infrastructure |
| Setup and training | Online onboarding | Guided setup and training | Project-based |
| Support | Priority | Per contract | |
Plan scope is finalized to fit your needs during the quote stage; the table provides a general overview.
About pricing
Why don’t you publish list prices?
Survai can be configured for the needs of a 50-person team as well as an organization with thousands of employees. Because the number of users, response volume, AI quota and deployment preference directly affect cost, we prepare your quote after our call.
Does the number of participants affect the price?
What determines the price is your monthly response volume, not the size of your participant list. You can add as many people to your participant list as you like.
What happens if we exceed our limits?
When usage approaches a limit, you’ll see a warning in the dashboard; a user with the Owner role can request a limit increase from Settings › Usage and limits.
Can we try the product before buying?
During the call, we go through the product together using your own scenarios; if needed, we can plan a pilot for your evaluation process.
Let’s put together a tailored quote
Tell us about your use case, and in a 30-minute call we’ll walk through the survey, reporting and deployment options that suit you.
- A demo built around your scenarios
- Hosting in the EU (Azure)
- Tools that support KVKK processes